What are widget position & availability settings? #

This is a premium feature of MooseDesk that allows you to adjust the position of your widget, including side spacing and bottom spacing.

Furthermore, you can set up timings for widget display and hide your widget on a specific device.

Activate widget position & availability settings #

There are 2 ways to activate this feature:

• Earn rewards from the Reward Race game
• Chat with our Support Team directly

In this article, you’ll learn how to activate it by contacting our Support Team

Step 1: Go to Chat widget > Styling 

Step 2: Click “Unlock this feature”

Step 3: Confirm with Support Team and wait until we activate it for you

Configure widget position & availability settings #

Adjust spacing #

• Side spacing: Adjust the horizontal distance between your widget and the edge of the screen
• Bottom spacing: Adjust the vertical distance between your widget and the bottom of the screen

Note: You can also apply the same spacing for your widget on mobile devices

Set up timings for display  #

You can configure the widget to appear all the time or only during specified business hours

Show widget on a specific device #

There are 3 options for you to choose whether the widget is visible on:

• Desktop computers
• Mobile devices
• Both platforms

If you want to hide/display widget on specific pages, please feel free to contact our Support Team any time.

Support channels #

If you ever need assistance, our Help Center is packed with comprehensive guides and tutorials.

At MooseDesk, we’re always here to help. Our dedicated email and live chat teams are available around the clock. Drop us an email at help@moosedesk.com, or click the Live Chat icon located at the bottom left corner of the MooseDesk app, our official website, and even within this Help Center.