Always on
Instant 24/7 customer support
Answer product questions and resolve common issues automatically, day & night, without extra staff.

AI Chatbot
The AI chatbot instantly answers questions, recommends products, & resolves common issues 24/7. Save time, reduce workload, & convert more shoppers automatically.

Why AI chatbot
Always on
Answer product questions and resolve common issues automatically, day & night, without extra staff.

Smarter conversations
Guide shoppers to the right products with personalized suggestions that increase confidence and drive faster purchases.

Less work, more growth
Automate repetitive questions so your team can focus on complex cases while AI handles the rest effortlessly.

Human in the loop
When a customer needs a human touch, AI seamlessly hands off the conversation with full context — no repeating, no friction.

How it works
Install MooseDesk from the Shopify App Store. We sync your catalog, FAQs and customer data automatically.
AI learns from your products, FAQ pages and Q&A. You can refine tone of voice and response length anytime.
Add the widget to your storefront. AI replies instantly, hands off to your team when needed.