01 — AI Chatbot
AI Chatbot that answers, assists & converts
Provide instant, 24/7 answers to customer questions with an AI Chatbot that handles support, recommends products, and hands off to your team when needed.
SHOPIFY HELPDESK · AI CHATBOT · LIVE CHAT
All-in-oneAI SUPPORT TOOLthat converts
Let AI handle routine questions while your team focuses on what matters. Reduce workload, boost conversions, and support customers 24/7.
AIMooseDesk Botnow
Your order #10324 has shipped. Tracking link sent to your email ✨
✦AI Chatbot
92%
tickets auto-resolved by AI
Live Chat
<30 sec
average first reply time
5.0
480+ reviews on Shopify App Store
Unified Inbox Live
Where is my order? 📦
Instagram DM · 2 min ago
#shipping#vip
FAQ resolved
70%
self-service rate
💬12k+chats / day
24/7
always-on support
Why MooseDesk
Turn conversations into conversions
02 — Unified Inbox
Handle customer inquiries seamlessly from one unified inbox
Manage live chat, ticket, Instagram direct & Messenger from a single helpdesk. Connect unlimited support channels and stay organized with tags, customer notes, and scheduled replies — all in one easy workspace.
03 — Customer Profiles
Know your customer better for personalized support
Equip your team with insightful customer information and personal notes. Build stronger relationships with customers easier.
04 — FAQ Pages
Lets customers resolve 70% of common issues on their own
Easily create FAQ pages within 5 minutes with appealing templates. Prepare answers ready even when your team is not ready.
05 — Reports
Track your team workload and performance at ease
Measure team efficiency and track ticket performance effortlessly. Better analytics for better decision-making and continuous improvement.
MooseDesk AI Chatbot
Perfect fit for startups and fast-growing brands
An ideal customer support solution aligned perfectly with your journey.
01
Convenience at your fingertip
All essential customer service features in one workspace. Say goodbye to unnecessary complexities.
02
Seamless setup
Make an immediate impact on operational efficiency within minutes.
03
Chat widget customization
Tailor the chat widget to match your store branding with flexible colors, styles, and languages — no coding needed.
Testimonial
Trusted by Shopify merchants worldwide
5.0★★★★★ on Shopify
★★★★★
"Every store needs this app or your store will miss out on a great thing. Jason was very helpful and deserves the credit for my store's addition!"
Jervice
United States
★★★★★
"This app is simply phenomenal. Haven't encountered any bugs. The interface is very efficient and user friendly. The support team is also very friendly and quick to answer any questions that you may have. I will recommend this app to anyone 100%."
Aethia Watch Company, LLC
United Kingdom
★★★★★
"Excellent experience, they helped with a custom contact us page and few other things. Customer support is top notch. I will keep posted as I make this my main customer service ticket support platform."
Goods Nova
United States
Resources
Get all the support you need to succeed
Unlock the potential of great customer service. Together.
Free plan available. 1-min setup. 24/7 Support.