March 7, 2024

Handle Rude Customers on Shopify: Tips & Reply Templates

When running an online store on Shopify, interactions with customers can sometimes be challenging for merchants. But handling rude customers is an essential skill every Shopify […]
February 29, 2024

8+ Shopify AI Software That Makes Customer Service 3 Times Easier

Nowadays, Artificial Intelligence (AI) is one of the most transformative technologies, rapidly changing customer service for businesses. According to a survey from Tidio, 88% of customers […]
February 29, 2024

Meet Our New Partner: AvisPlus Production Option

We are delighted to share that MooseDesk and AvisPlus Production Option have established a new partnership. By joining forces with AvisPlus, MooseDesk sets the goal to […]
February 28, 2024

CRM Hacks on Shopify: 7 Tips to Elevate Customer Experience

In any Shopify store, customer satisfaction is integral to online sales success. By using a strong CRM system for Shopify, you can improve customer relationships and […]
February 27, 2024

Customer Care on Shopify: Top 5 Must-learn Courses To Win Customer Hearts

In such a competitive platform like Shopify, one of the great ways for businesses to differentiate themselves is to invest in customer care and cultivate long-lasting […]
February 20, 2024

Customer Lifetime Value: 3 Proven Tactics for Shopify Success

In the competitive world of e-commerce, the true gold lies not just in acquiring new customers, but in nurturing the ones you already have. Existing customers […]
February 20, 2024

Top 5 Shopify Customer Support Apps For Growing Stores

Your online business on Shopify is growing significantly and along with it, a rising number of customer queries. However, handling all the inquiries of customers coming […]
February 20, 2024

Mastering The Art Of Customer Onboarding For Shopify Stores

Customer onboarding marks the crucial transition from sign-up to product proficiency for users. This pivotal phase shapes their entire experience, impacting satisfaction, retention, and overall business […]
February 16, 2024

10+ Help Desk Metrics To Measure Support Performance On Shopify

Help desk metrics serve as invaluable tools in evaluating the performance of customer service teams, particularly in the Shopify platform. These metrics can offer actionable insights […]