April 3, 2024

Meet our new partner: LAI Product Reviews

We’re thrilled to announce our newest partner, LAI Product Reviews, an all-in-one solution for enhancing your store’s credibility and boosting customer engagement through powerful product reviews. […]
April 2, 2024

Shopify Customer Support Templates: Angry, Happy and More

Communicating with customers on online channels plays a key role in the Shopify marketplace. But sometimes, the customer support team may encounter angry customers, which demands […]
March 13, 2024

10 Proven Tips For Customer Retention & Loyalty On Shopify

Customer retention and customer loyalty are crucial for Shopify merchants to drive sustainable business growth and maintain a competitive edge in the marketplace. Businesses nowadays often […]
March 7, 2024

Handle Rude Customers on Shopify: Tips & Reply Templates

When running an online store on Shopify, interactions with customers can sometimes be challenging for merchants. But handling rude customers is an essential skill every Shopify […]
February 29, 2024

8+ Shopify AI Software That Makes Customer Service 3 Times Easier

Nowadays, Artificial Intelligence (AI) is one of the most transformative technologies, rapidly changing customer service for businesses. According to a survey from Tidio, 88% of customers […]
February 29, 2024

Meet Our New Partner: AvisPlus Production Option

We are delighted to share that MooseDesk and AvisPlus Production Option have established a new partnership. By joining forces with AvisPlus, MooseDesk sets the goal to […]
February 28, 2024

CRM Hacks on Shopify: 7 Tips to Elevate Customer Experience

In any Shopify store, customer satisfaction is integral to online sales success. By using a strong CRM system for Shopify, you can improve customer relationships and […]
February 27, 2024

Customer Care on Shopify: Top 5 Must-learn Courses To Win Customer Hearts

In such a competitive platform like Shopify, one of the great ways for businesses to differentiate themselves is to invest in customer care and cultivate long-lasting […]
February 20, 2024

Customer Lifetime Value: 3 Proven Tactics for Shopify Success

In the competitive world of e-commerce, the true gold lies not just in acquiring new customers, but in nurturing the ones you already have. Existing customers […]