Help Center allows you to build the knowledge base where Customers can find useful information about your products, services or policies. It serves as a self-service mean for Customers to find quick and precise answers without the need to contacting your support team.
You can access the Help Center feature right from MooseDesk Dashboard.
Here are the 3 steps to have your Help Center up & running:
- Configure Help Center This is where you will learn to set up the Help Center on your store as well as other settings like logos, banners, fonts or text colors.
- Manage Categories and Sections: This is where you can find out how to structure your Help Center with Categories and Sections.
- Create Articles: This is where you can discover the tools available to help you create and edit your articles.
Let’s dive into each section to discover all the features to build your Help Center.
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If you ever need assistance, our Help Center is packed with comprehensive guides and tutorials.
At MooseDesk, we’re always here to help. Our dedicated email and live chat teams are available around the clock. Drop us an email at firstname.lastname@example.org, or click the Live C